Real estate mediation, license n.º 11129

Alternative Dispute Resolution

Independent entities, with specialized and impartial staff, help the consumer and the company to reach a friendly solution through mediation or conciliation. If such an agreement is not reached, the arbitral tribunal can also be appealed through a simple and quick process.

Alternative means of dispute resolution include arbitration centers, judgments of peace and public mediation systems.

Please be informed that, in the event of a dispute or dissatisfaction with the service or product provided, the consumer may resort to one of the Alternative Dispute Resolution entities listed here, obtaining additional information on this matter at